The buyer must go to the designated location of our company to collect the purchased auction item within 30 days of the auction closing date.

According to the requirements of the cultural relics authorities, our company no longer marks ※ on auction items prohibited from leaving the country. Buyers must seek professional advice before bidding to ensure that the auction items meet the legal requirements for import and export. If the cultural relics are to be transported out of the country, the buyer must independently handle the procedures for the export review of cultural relics in accordance with the law.

Collection location is the company's registered address:

Zhejiang Derong Auction Co., Ltd.

Collection time: Weekdays 09:00-12:00, 13:00-17:00

Collection address: Room A2045, Ningbo Antique City, No. 499, Lianfeng Middle Road, Haishu District, Ningbo City, Zhejiang Province Room A2045, Ningbo Antique City, No. 499, Lianfeng Middle Road

Collection process: Go to the Derong Auction Settlement Department to collect the collection slip, and then go to the warehouse to collect the goods.

Please contact customer service WeChat or phone in advance for collection. 0574-83897862

You can choose the following collection methods:

1. Collect the item yourself

(Please cooperate with the verification of the buyer's ID card when collecting the goods)

2. Entrust others to collect the item on your behalf

You need to provide a "Collection Authorization Letter", a copy of the buyer's ID card, and the original ID card of the agent, and you need to verify with the buyer by phone. Please call the above appointment number to obtain the relevant documents from Derong staff.

3. Entrust Derong to handle the transportation of the item

Our company can recommend packaging and transportation companies to the buyer depending on the situation. The buyer needs to choose and bear the costs of packaging, handling and insurance, and the relevant risks and responsibilities are borne by the buyer.

【Special Note】If the item needs to be transported, please apply through the appointment phone. Due to the large demand for transportation, it will take approximately 15 working days, please wait patiently.

There are risks in transporting items, please choose carefully!