Offline Auction Process Details

Step 1: Browse Lots Online

Browse the online preview, read the lot catalog and auction rules, and select the lots you are interested in.

Step 2: Attend the Auction

Be sure to attend the auction preview in person to view the lots up close.

(If you need further information about the condition of the lots or have questions about the auction, you can contact the relevant business manager.)

* Special Note: Our company cannot guarantee the authenticity and/or quality of the auction lots and assumes no liability for defects in the auction lots. Bidders should personally inspect the original items of the lots they intend to bid on before the auction, either through appraisal or other means, to determine the authenticity and/or quality of the lots themselves.

Step 3: Choose a Bidding Method

Choose a bidding method: on-site bidding, telephone bidding, or synchronous auction (including real-time bidding and entrusted bidding). In special cases, some special sessions may only be accessible online.  

On-site Bidding

① Provide relevant documents, sign the bidding agreement, and complete the bidding registration procedures.

The following documents must be provided when completing the on-site bidding registration procedures, and our company has the right to verify the content of the following documents in a manner deemed reasonable by our company:

Individual

（ 1) Customers holding a generation 2 ID card can contact the company's collection department to send their ID card information in advance (information is only used for bidding registration), and we can reserve a bidding number plate for you; or bring a valid ID to the auction site to complete the bidding registration procedures;

（ 2) Customers holding a passport or other valid ID card, please go to the auction site to complete the bidding registration procedures.

When entrusting others to handle it, the authorization letter from the principal, a copy of the principal's valid ID card, and the original of the agent's valid ID card should be provided. For first-time participants, the bidding registration procedures must be handled by the bidder in person.

Unit

When the legal representative handles it, the legal representative's identity certificate issued by the unit, the original of the legal representative's valid ID card, and a copy of the business license of the unit (with the official seal) should be provided;

When a non-legal representative handles it, the authorization letter issued by the unit, a copy of the legal representative's valid ID card (with the official seal), the original of the agent's valid ID card, and a copy of the business license of the unit (with the official seal) should be provided.

*If the agent fails to provide written proof to our company before the auction and obtain written approval from our company, stating that his/her identity is the agent of a certain bidder, the agent will be deemed to be the bidder himself/herself.

* First-time participants in our company's auctions must complete the bidding registration procedures in person.

② Pay the deposit and collect the bidding number plate.
* Special Note: If you entrust someone else to pay the deposit or purchase price, you must provide: a copy of the payer's ID card and a Payment Confirmation Form. If the payer is a unit, the aforementioned documents must be stamped with the official seal. For card payment, the payer must swipe the card in person; for remittance payment, if the remittance slip/purpose has already indicated "Payment on behalf of XX bidder for the deposit of XX auction," then a Payment Confirmation Form is not required.

 

RMB Account Information

Account Name: Zhejiang Derong Auction Co., Ltd.

Account Number: 902030120190002979

Bank: Wenzhou Bank Co., Ltd., Ningbo Jiangbei Branch

 

Telephone Bidding

If the bidder cannot attend the auction in person, they can entrust our company to bid on their behalf by telephone in writing.

1. Please download, print, and fill out the Telephone Bidding Authorization Form. Please fill in your personal information, the catalog number of the lot you intend to bid on, and the name of the work in detail.

• Please be sure to leave your accurate telephone contact information.

• The Telephone Bidding Authorization Form must be signed by the bidder himself/herself after completion.

2. Please submit the Telephone Bidding Authorization Form via email/fax or in person, along with a copy of the payment voucher for the bidding deposit.

First-time bidders can participate through on-site bidding, entrusted bidding, or synchronous auction, and telephone bidding is not currently supported.

* Special Note: Bidders should carefully read the notes and bidding disclaimer clauses listed in the authorization form before issuing the Telephone Bidding Authorization Form.

 

Synchronous Auction

If the bidder cannot attend the auction in person, they can also use the synchronous auction service through our company's online applet. Our company does not accept written bids; bidders can submit entrusted bids through our company's online applet before the start of the lot's session.

Before the Lot When there are 5 lots remaining before the auction begins, you can submit your maximum bid in advance on the lot page. Once this lot starts, the system will automatically bid for you according to the bidding increment.

When there are 5 lots remaining before the auction begins, your entrusted bid for this lot cannot be modified or cancelled.

 

For details, please refer to "Synchronous Auction User Guide" 。

Step 4: Bid on Auction Lots

Before participating in the bidding, please read the important statements issued for each session. ; If the bidding is successful, sign the "Transaction Confirmation Form/Auction Record" on site.

Step 5: Pay the Purchase Price

Hold the "Transaction Confirmation Form/Auction Record" and go to the settlement department to pay the purchase price (hammer price + buyer's commission).

Special Note: If you entrust others to pay the purchase price, you must provide: a copy of the payer's ID and a "Payment Confirmation Letter". If the payer is a company, the aforementioned documents must be stamped. For card payments, the payer must swipe the card in person; for remittances, if the remittance slip/purpose has noted "On behalf of XX buyer for XX auction item payment", then a "Payment Confirmation Letter" is not required.

If you need an invoice, please follow these rules:

① Invoices must be issued in the month of payment;

② The "recipient" on the invoice must match the "buyer's name". A full invoice requires full payment by the buyer;

③ Complete invoicing information must be provided;

④ If an individual bids on behalf of a company and requires a company invoice:

⑴ Full payment must be made via the company's account.

⑵ Specify the remittance purpose when remitting, e.g., Payment for item No. XXX of XX Auction or Payment for Lot XXX of XX Auction.

⑶ Provide the original signed "Authorization Letter" and related documents issued by the company to our company by the end of the settlement month.

 

Company Account Information:

Bank Account Name: Zhejiang Derong Auction Co., Ltd.

Bank Account Number: 902030120190002979

Bank: Wenzhou Bank Co., Ltd., Ningbo Jiangbei Branch

 

Company Address Information:

Mailing Address: Ningbo Haishu District Lianfeng Middle Road No. 499, 2nd Floor, A2045, Ningbo Antique City, Derong Auction

Contact Number: 0574-83897862

 

Step Six Collection

After settlement, the buyer must, within 30 days of the auction closing date, bring the "Collection Slip" and the following documents to the designated location of our company to complete the collection procedures. Our company has the right to verify the content of the following documents in a manner deemed reasonable by our company.

Buyers can choose the following collection methods:

① Collect the item yourself

(Please present your buyer's ID when collecting)

② Entrust someone else to collect the item

(You must provide a "Collection Authorization Letter", a copy of the buyer's ID, and the original ID of the agent, and verification with the buyer by phone is required.)

③ Entrust Derong to handle item transportation

(Our company may recommend packaging and transportation companies to the buyer depending on the situation. The buyer needs to choose and bear the costs of packaging, handling, and insurance, and the buyer assumes all related risks and responsibilities. For transportation needs, please call the customer service hotline : 0574-83897862)

 

If the buyer is a company, the following procedures must be provided:

When the legal representative handles it, the legal representative's identity certificate issued by the unit, the original of the legal representative's valid ID card, and a copy of the business license of the unit (with the official seal) should be provided;

When a non-legal representative handles it, the authorization letter issued by the unit, a copy of the legal representative's valid ID card (with the official seal), the original of the agent's valid ID card, and a copy of the business license of the unit (with the official seal) should be provided.

 

Collection location is the company's registered address:

Zhejiang Derong Auction Co., Ltd.

Collection Time:

Weekdays 09:30-12:00, 13:00-17:00

Collection Location: Ningbo Haishu District Lianfeng Middle Road No. 499, 2nd Floor, A2045, Ningbo Antique City, Derong Auction

Collection Process: Go to the Derong Auction Settlement Department to collect the collection slip, then go to the warehouse to collect the item.

(Please contact customer service via WeChat or phone in advance to make an appointment. Appointment phone number: 0574-83897862)

 

Auction Process

You can access the online auction platform in the following ways:

I. WeChat search for the mini program "Zhejiang Derong Auction"; or scan the mini program QR code below:

II. Click on the personal center, follow the instructions to register and authorize login.

III. Click on bidding authentication, upload ID information for real-name authentication.

                       

IV. After authentication, return to the homepage, enter any session, and pay the deposit in the lower right corner to participate in the bidding.

(The deposit amount will be announced before each auction)

                       

If you have any questions, please contact our company's customer service: 0574-83897862 18967819879 (same as WeChat)

Warm Reminder: The deposit amount and ratio vary depending on the auction session. If the deposit ratio is 1:5, then a deposit of 10,000 yuan allows you to bid on items up to 50,000 yuan; if the deposit ratio is 1:10, then a deposit of 10,000 yuan allows you to bid on items up to 100,000 yuan. To avoid quota issues affecting your bidding, it is recommended that you deposit the required amount of deposit into your account in advance.

V. Successful Purchase

After the buyer successfully bids, our company will send a successful bidding notification via the registered account's mobile phone number or email.

VI. Payment of Purchase Price

1. Log in to your online account through the Derong Auction mini program and complete the payment online;

2. In person, with a valid original ID and "Successful Bidding Notification", go to the settlement department (during the auction, at the settlement counter);

3. For payment by remittance, please remit to the following RMB account:

RMB Account Information

Account Name: Zhejiang Derong Auction Co., Ltd.

Account Number: 902030120190002979

Bank: Wenzhou Bank Co., Ltd., Ningbo Jiangbei Branch

VII. If you need an invoice, please contact according to the following rules Derong staff

① Invoices must be issued in the month of payment;

② The "recipient" on the invoice must match the "buyer's name". A full invoice requires full payment by the buyer;

④ If an individual bids on behalf of a company and requires a company invoice:

⑴ Full payment must be made via the company's account.

⑵ Specify the remittance purpose when remitting, e.g., Payment for item No. XXX of XX Auction or Payment for Lot XXX of XX Auction.

⑶ Provide the original signed "Authorization Letter" and related documents issued by the company to our company by the end of the settlement month.

VIII. Collection

You can choose the following collection methods:

1. Collect the lots yourself

(Please cooperate with the verification of the buyer's ID card when collecting the goods)

2. Entrust others to collect the lots on your behalf

You must provide a "Collection Authorization Letter", a copy of the buyer's ID card, and the original ID card of the agent, and you need to verify with the buyer by phone . Please call the above appointment number to obtain it from Derong staff.

3. Entrust Derong to handle the transportation of the lots

Our company may recommend packaging and transportation companies to the buyer depending on the situation. The buyer needs to choose and bear the costs of packaging, handling, and insurance, etc. The buyer shall bear the relevant risks and responsibilities.

[Special Note] If the lot needs to be transported, please make an appointment by phone . Due to the large demand for transportation, it will take approximately 15 working days. Please wait patiently.

There are risks involved in transporting lots, please choose carefully!