Offline Auction Guide

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Offline Auction Guide



Step 1: Browse lots online

Browse the online preview, read the lot catalog and auction rules, and select the lots you are interested in.

Step 2: Attend the auction

Be sure to visit the auction preview in person to appreciate the lots up close.

(If you need further information about the condition of the lots or have questions about the auction, you can contact the relevant business manager.)

*Special Note: Our company cannot guarantee the authenticity and/or quality of the auction lots and assumes no liability for defects in the auction lots. Bidders should personally inspect the original items of the lots they intend to bid on before the auction, either through appraisal or other means, to determine the authenticity and/or quality of the lots themselves.

Step 3: Choose a bidding method

Choose a bidding method: on-site bidding, telephone bidding, or simultaneous auction (including real-time bidding and entrusted bidding). In special cases, some special sessions may only be accessible online.  

On-site bidding

① Provide relevant documents, sign the bidding agreement, and complete the bidding registration procedures.

The following documents must be provided when registering for on-site bidding, and our company has the right to verify the content of the following documents in a manner deemed reasonable by our company:

Individual

1) Customers with a Generation 2 ID card can contact the company's collection department to send their ID card information in advance (information is only used for bidding registration), and a bidding number plate can be reserved for you; or bring valid identification to the auction site to complete the bidding registration procedures;

2) Customers with a passport or other valid identification document, please go to the auction site to complete the bidding registration procedures.

When entrusting others to handle it, the authorization letter issued by the principal, a copy of the principal's valid identification document, and the original of the agent's valid identification document should be provided. For first-time participants, the bidding registration procedures must be handled by the bidder in person.

Unit

When the legal representative handles it, the legal representative's identity certificate issued by the unit, the original of the legal representative's valid identification document, and a copy of the business license of the unit (with the official seal) should be provided;

When a non-legal representative handles it, the authorization letter issued by the unit, a copy of the legal representative's valid identification document (with the official seal), the original of the agent's valid identification document, and a copy of the business license of the unit (with the official seal) should be provided.

*If the agent fails to provide written proof to our company before the auction and obtain written approval from our company, stating that his/her identity is the agent of a certain bidder, the agent will be deemed to be the bidder himself/herself.

*First-time participants in our company's auctions must handle the bidding registration procedures in person.

② Pay the deposit and collect the bidding number plate.
*Special Note: If you entrust someone else to pay the deposit or purchase price, you must provide: a copy of the payer's identification and a Payment Confirmation Letter. If the payer is a unit, the aforementioned documents must be stamped with the official seal. For card payment, the payer must swipe the card in person; for remittance payment, if the remittance slip/purpose has indicated "On behalf of XX bidder for the deposit of XX auction," then a Payment Confirmation Letter is not required.

 

RMB Account Information

Account Name: Zhejiang Derong Auction Co., Ltd.

Account Number: 902030120190002979

Bank: Wenzhou Bank Co., Ltd., Ningbo Jiangbei Branch

 

Telephone bidding

If the bidder cannot attend the auction in person, they can entrust our company to bid on their behalf by telephone in writing.

1. Please download, print, and fill out the Telephone Bidding Authorization Form. Please fill in your personal information, the catalog number of the lot you intend to bid on, and the name of the work in detail.

• Please be sure to leave your accurate telephone contact information.

• The Telephone Bidding Authorization Form must be signed by the bidder himself/herself after completion.

2. Please submit the Telephone Bidding Authorization Form via email/fax or in person, along with a copy of the payment voucher for the bidding deposit.

First-time bidders can participate through on-site bidding, entrusted bidding, or simultaneous auction, and telephone bidding is not currently supported.

*Special Note: Bidders should carefully read the notes and bidding disclaimer clauses listed in the authorization form before issuing the Telephone Bidding Authorization Form.

 

Simultaneous Auction

If the bidder cannot attend the auction in person, they can also use the simultaneous auction service through our company's online applet. Our company does not accept written bids; bidders can submit entrusted bids through our company's online applet before the opening of the lot's special session.

Before the lot When 5 lots have not yet started auctioning, you can submit your highest bid in advance on the lot page. After this lot starts, the system will automatically bid for you according to the bidding increment.

Before this lot When 5 lots start auctioning, your entrusted bid for this lot cannot be modified or cancelled.

 

For details, please refer to "Simultaneous Auction User Guide"

Step 4: Bid on the auction lot

Before participating in the bidding, please read the important statements issued for each session. ; If the bidding is successful, sign the "Transaction Confirmation Form/Auction Record" on site.

Step 5: Pay the purchase price

Hold "Transaction Confirmation Form/Auction Record" to the settlement department to pay the purchase price (hammer price + buyer's commission).

Special Note: If you entrust others to pay the purchase price, you must provide: a copy of the payer's ID and a "Payment Confirmation Form". If the payer is a company, the aforementioned documents must be stamped with the company seal. For card payments, the payer must swipe the card in person; for bank transfers, if the remittance slip/purpose has indicated "Payment for item purchased by XX at XX auction", then a "Payment Confirmation Form" is not required.

If you need an invoice, please follow these rules:

① Invoices must be issued in the month of payment;

② The "recipient" on the invoice must match the "purchaser's name". To issue a full invoice, the purchaser must pay the full amount for the item;

③ Complete invoicing information must be provided;

④ If an individual bids on behalf of a company and requires a company invoice:

⑴ Full payment must be made via the company's account.

⑵ Specify the remittance purpose when remitting funds, e.g., Payment for item No. XXX at XX Auction or Payment for Lot XXX at XX Auction.

⑶ Provide the company's "Authorization Letter" and relevant signed original documents to our company by the end of the settlement month.

 

Company Account Information:

Bank Account Name: Zhejiang Derong Auction Co., Ltd.

Bank Account Number: 902030120190002979

Bank: Wenzhou Bank Co., Ltd., Ningbo Jiangbei Branch

 

Company Address Information:

Mailing Address: Ningbo City Haishu District Lianfeng Middle Road No. 499, Ningbo Antique City, 2nd Floor, A2045, Derong Auction

Contact Number: 0574-83897862

 

Step Six Collection

After settlement, the purchaser must collect the item within 30 days from the auction closing date with the "Collection Slip" and the following documents to the designated location of our company to complete the collection procedures. Our company has the right to verify the content of the following documents in a manner deemed reasonable by our company.

Purchasers can choose the following collection methods:

① Collect the item in person

(Please present the purchaser's ID card when collecting the item)

② Entrust another person to collect the item

(A "Collection Authorization Letter", a copy of the purchaser's ID card, and the original ID card of the agent must be provided, and telephone verification with the purchaser is required.)

③ Entrust Derong to handle item transportation

(Our company may recommend packaging and transportation companies to the purchaser, the purchaser needs to choose and bear the packaging, handling and insurance fees, and the relevant risks and responsibilities are borne by the purchaser. If transportation is required, please call the customer service hotline : 0574-83897862)

 

If the purchaser is a company, the following procedures must be provided:

When the legal representative handles it, the legal representative's identity certificate issued by the unit, the original of the legal representative's valid identification document, and a copy of the business license of the unit (with the official seal) should be provided;

When a non-legal representative handles it, the authorization letter issued by the unit, a copy of the legal representative's valid identification document (with the official seal), the original of the agent's valid identification document, and a copy of the business license of the unit (with the official seal) should be provided.

 

Collection location is the company's registered address:

Zhejiang Derong Auction Co., Ltd.

Collection Time:

Weekdays 09:30-12:00, 13:00-17:00

Collection Location: Ningbo City Haishu District Lianfeng Middle Road No. 499, Ningbo Antique City, 2nd Floor, A2045, Derong Auction

Collection Process: Go to the Derong Auction Settlement Department to collect the collection slip, then go to the warehouse to collect the item.

(Please contact customer service via WeChat or phone in advance to make an appointment. Appointment phone number: 0574-83897862)